IT Deployments – Business & Technical Support Planning

Learn the processes and considerations involved in new site deployments and migrations of newly acquired IT environments

What you’ll learn

• How to identify key services within your organisation and how a new site would be integrated with them
• Regulatory considerations of operating a new business site, for example if this is in another country
• Software and hardware compatibility considerations for newly acquired companies
• How to get a performance baseline and know if your inter-site communications links need to be upgraded.

Who this course is for:

• IT Support Professionals with at least 3 years experience

Requirements

• This course is aimed at existing IT technicians who are looking for some information on deploying equipment to new sites or newly acquired companies

Description

Over this course, you’ll learn the different aspects that you need to consider when either deploying equipment to a new site, or integrating a pre-existing IT environment from a recently acquired company, topics included on this course are as follows:

* Site Survey – know your site and what to expect when installing new equipment

* Identifying key services that are in use in your organisation

* Regulatory considerations for your business, note that some businesses have to follow multiple sets of regulations

* Software and hardware compatibility overview, ensure that software is tested on new equipment before deployment

* Identifying custom software and any considerations needed

* How to minimise service downtime during a migration

* Performance baselines, i.e. what is normal in terms of performance

* Post-migration troubleshooting for after a deployment has been completed

It is important to note that no two deployments are the same and you should expect the unexpected, as there will always be issues that you haven’t planned for, the key to success here is knowing when and how to adapt to changing circumstances as appropriate. This is especially true in larger scale deployments, as the larger the deployment, the more complex it is, and therefore the more that could potentially go wrong.