Professional Certificate in Project and Process Management
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Welcome to Program: Professional Certificate in Project and Process Management by MTF Institute
Course provided by MTF Institute of Management, Technology and Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 215 countries and has been chosen by more than 694 000 students.
Course Author:
Dr. Alex Amoroso is a seasoned professional with a rich background in academia and industry, specializing in research methodologies, strategy formulation, and product development. With a Doctorate Degree from the School of Social Sciences and Politics in Lisbon, Portugal, where she was awarded distinction and honour for her exemplary research, Alex Amoroso brings a wealth of knowledge and expertise to the table.
In addition to her doctoral studies, Ms. Amoroso has served as an invited teacher, delivering courses on to wide range of students from undergraduate level to business students of professional and executives courses. Currently, at EIMT in Zurich, Switzerland, she lectures for doctoral students, offering advanced instruction in research design and methodologies, and in MTF Institute Ms. Amoroso is leading Product Development academical domain.
In synergy between academical and business experience, Ms. Amoroso achieved high results in business career, leading R&D activities, product development, strategic development, market analysis activities in wide range of companies. She implemented the best market practices in industries from Banking and Finance, to PropTech, Consulting and Research, and Innovative Startups.
Alex Amoroso’s extensive scientific production includes numerous published articles in reputable journals, as well as oral presentations and posters at international conferences. Her research findings have been presented at esteemed institutions such as the School of Political and Social Sciences and the Stressed Out Conference at UCL, among others.
With a passion for interdisciplinary collaboration and a commitment to driving positive change, Alex Amoroso is dedicated to empowering learners and professionals for usage of cutting edge methodologies for achieving of excellence in global business world.
Project Management Methodologies: Agile, Scrum, and PMP
Agile
Agile is a flexible, iterative approach to project management that emphasizes collaboration, customer feedback, and the ability to adapt to change.
It is a set of principles and values that guide how teams work together to deliver projects.
Agile is often used in software development, but it can be applied to any type of project.
Scrum
Scrum is a specific Agile framework that provides a set of rules and practices for managing projects.
It is based on the idea of short, iterative cycles called sprints.
Scrum teams are typically small, cross-functional, and self-organizing.
PMP
PMP stands for Project Management Professional.
It is a globally recognized certification that demonstrates a person’s knowledge and skills in project management.
Why Implementing Project Management Methodologies Is Important for Companies
Improved project planning and execution
Increased efficiency and productivity
Reduced costs and risks
Improved communication and collaboration
Increased customer satisfaction
Better ability to adapt to change
Why Developing Project Management Skills Is Important for Your Career
Increased earning potential
Improved job prospects
Greater career advancement opportunities
Enhanced professional credibility
Increased ability to contribute to organizational success
Improved leadership and teamwork skills
In addition to the above, here are some other reasons why developing project management skills is important for your career:
Project management skills are in high demand.
Project management skills are transferable across industries.
Project management skills can help you to be more successful in your current role.
Project management skills can help you to start your own business.
Lean Management
What it is: A management philosophy focused on maximizing customer value while minimizing waste. It emphasizes streamlining processes, eliminating non-value-added activities, and continuous improvement.
Key Principles:
Identify and eliminate waste (overproduction, waiting, transportation, defects, etc.)
Optimize processes for flow and efficiency
Empower employees to identify and solve problems
Create a culture of continuous improvement
Quality Management
What it is: A systematic approach to ensuring that products or services consistently meet or exceed customer expectations. It involves setting quality standards, measuring performance, and taking corrective action to improve quality.
Key Principles:
Customer focus
Continuous improvement
Process-centered approach
Data-driven decision making
Employee involvement
Six Sigma
What it is: A data-driven methodology focused on reducing defects and variation in processes. It aims to achieve near-perfect quality by identifying and eliminating the root causes of defects.
Key Principles:
Define the problem and customer requirements
Measure the current process performance
Analyze the data to identify root causes of defects
Improve the process by implementing solutions
Control the improved process to ensure sustained performance
Continuous Improvement
What it is: An ongoing effort to improve products, services, or processes. It involves constantly seeking ways to do things better, faster, and more efficiently.
Key Principles:
Small, incremental changes
Focus on customer needs
Employee involvement
Data-driven decision making
Importance for Companies
Developing these skills is crucial for companies because they lead to:
Increased efficiency and productivity: By eliminating waste and streamlining processes, companies can produce more output with fewer resources.
Improved quality: By focusing on quality management and defect reduction, companies can deliver better products and services that meet customer expectations.
Reduced costs: By improving efficiency and quality, companies can reduce waste, rework, and customer complaints, leading to lower costs.
Increased customer satisfaction: By delivering high-quality products and services that meet customer needs, companies can increase customer satisfaction and loyalty.
Enhanced competitiveness: By continuously improving their processes and products, companies can stay ahead of the competition and thrive in the market.
Importance for Careers of Managers and Experts
Developing these skills is also essential for the careers of managers and experts because they:
Increase employability: Companies are always looking for individuals with expertise in lean management, quality management, Six Sigma, and continuous improvement.
Enhance problem-solving skills: These methodologies provide a structured approach to problem-solving, enabling managers and experts to identify and address issues effectively.
Improve leadership abilities: By leading continuous improvement initiatives, managers and experts can develop their leadership skills and demonstrate their ability to drive positive change.
Boost career advancement opportunities: These skills are highly valued by employers and can lead to promotions and other career advancement opportunities.
Developing skills in lean management, quality management, Six Sigma, and continuous improvement is crucial for both companies and the careers of managers and experts. These methodologies provide a powerful toolkit for improving efficiency, quality, and customer satisfaction, leading to increased competitiveness and career success.
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13PresentationVideo lesson
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14Module Slide-deckText lesson
Please, look to attachment
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15Module overviewVideo lesson
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16Module 1: Introduction to Quality ManagementVideo lesson
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17Module 2: Quality PlanningVideo lesson
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18Quality_Management_PlanText lesson
Please, look to included file
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19Module 3: Quality AssuranceVideo lesson
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20Failure Mode and Effects Analysis (FMEA)Text lesson
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21Fault Tree Analysis (FTA)Text lesson
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22Fishbone Diagram (Cause-and-Effect Analysis)Text lesson
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23Pareto Analysis (80_20 Rule)Text lesson
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24The 5 Whys Method (Root Cause Analysis)Text lesson
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25The Plan-Do-Check-Act (PDCA) CycleText lesson
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26Quality Assurance ExercisesVideo lesson
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27Module 4: Quality ControlVideo lesson
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28Module 5: Continuous Improvement MethodologiesVideo lesson
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295S MethodologyText lesson
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30Value Stream Mapping (VSM)Text lesson
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31Continuous Improvements ExercisesVideo lesson
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32Module 6: Data-Driven Decision MakingVideo lesson
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33Module 7: Creating a Culture of QualityVideo lesson
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34Next stepsVideo lesson
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35Introduction to Business Process Management (BPM)Text lesson
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36Process Identification and DocumentationText lesson
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37Process Analysis and ImprovementText lesson
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38Process Design and RedesignText lesson
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39Workflow Automation and TechnologyText lesson
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40Process Implementation and Change ManagementText lesson
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41Process Monitoring and ControlText lesson
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42BPM and Strategic Alignment Part 1: Understanding Strategic AlignmentText lesson
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43BPM and InnovationText lesson
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44Building a BPM CareerText lesson
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45Briefing Document: Business Process Improvement and Quality ManagementText lesson
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46Business Process Management QuizText lesson
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