Finding Problems Worth Solving with ChatGPT

“This course contains the use of artificial intelligence.”

Most people are told to “be more innovative”.
Very few are told where to point that innovation.

The result? Teams chase random ideas, patch symptoms, and stay busy… but not necessarily useful. Slides talk about “digital transformation”, “AI”, and “innovation”. Your calendar shows firefighting, conflicting priorities, and vague “strategic projects” that never quite land.

This course exists to fix that gap.

Finding Problems Worth Solving is a practical, AI-powered guide to the one skill that sits underneath real innovation and critical thinking think smarter and make better decisions:

Choosing good business problems – and committing to them.

Instead of giving you yet another list of creativity techniques, this course teaches you how to see your work as a portfolio of problems, and how to use ChatGPT as a structured thinking partner to:

• Spot problems that actually matter.

Think of it as learning to be the portfolio manager of your attention in an AI era.

Why “Problem-First” beats “Idea-First”

In many organisations, “innovation” quietly means:

“Please bring more ideas to the next workshop.”

But great innovators, free ai for product managers course, and leaders don’t start with ideas.
They start with problems worth solving:

• Problems that connect to real customers and real business metrics.

This course walks you through a clear, repeatable way to go from:

“Everything feels messy and urgent.”

to

“Here are the 3–5 problems that are genuinely worth our energy – and here’s why.”

You’ll learn to distinguish between:

• Fake problems vs real problems.

And you’ll learn to weave these distinctions into how you talk about work, so you start to sound less like “someone who complains” and more like someone who thinks clearly about what matters.

Run / Improve / Transform – from your perspective

One of the core lenses in the course is a simple but powerful three-part view of work:

• Run – problems that stop you from doing the basics (things break, customers get angry, numbers go red).

You’ll learn to see your own day, week, and month through Run / Improve / Transform, and then use ChatGPT to:

• Make your problem list explicit instead of fuzzy.

This alone changes how you interpret “be more innovative”.
Innovation stops meaning “do crazy new things” and starts meaning:

“Be deliberate about which Run/Improve/Transform problems you choose to carry.”

Problem Physics: Cynefin and the right “treatment”

Not every problem behaves the same way.

Some are like flat-pack furniture: follow the instructions and you’re done.
Others are more like gardening: you experiment, observe, and adjust over time.

In the course, you’ll get a friendly, practical introduction to Cynefin – a framework for thinking about different kinds of problems:

• Simple – known cause-and-effect; best solved with checklists and standard processes.

You’ll learn how to use ChatGPT to:

• Rephrase your problem in a way that reveals its domain.

This “problem physics” layer means you’re not just choosing problems; you’re matching them to the right way of working.

ChatGPT as your problem-thinking co-pilot

This is not a generic “how to prompt ChatGPT” course.
Instead, you’ll see ChatGPT being used in a very specific way:

As a thinking co-pilot for your problem portfolio.

You’ll use it to:

• Turn vague frustrations into concrete, observable problem statements.

You stay in control.
ChatGPT accelerates the thinking, but you decide:

• Which problems make it onto your list.

From task-doer to “problem architect” in your team

Underneath all the tools, the course is about a subtle identity shift:

• From “I do tasks and react to whatever hits my inbox.”

By the end, you’ll have:

• A written personal problem portfolio – your 3–7 problems worth solving next.

You won’t magically control what your company does.
But you will control where your mind, energy, and innovation time go.

And in a world where AI can generate a thousand ideas in a minute, the advantage shifts to the person who can say:

“Out of all of this, these are the problems that matter. Let’s start here.”