IT Support Technical Skills  Helpdesk – Free Udemy Course
🌐 English⭐ 4.802521
$19.99Free

IT Support Technical Skills Helpdesk

Course Overview

CategoryDevelopment
DurationSelf-paced
InstructorIndependent Udemy instructor
LanguageEnglish
Rating4.802521 / 5
PriceFree (was $19.99)

What You'll Learn

  • What is active directory.
  • How to share folders.
  • What is office 365.
  • How to fix your resume.
  • What is windows 10 and how to troubleshoot it.
  • What is a ticketing system and how to get it for free.
  • How to unlock accounts and reset passwords on active directory
  • How to access a client with MFA 2 factor authentication
  • Exchange mailbox access.
  • How to give someone access to a calendar.

About This Free Course

This course is designed to give you a good understanding on IT Support. The course has live real-world hands on training that you can to use in a work environment.


This course will give you the basic knowledge, skills and confidence to being learning IT Support.


The course is designed to help you get familiar with real world technologies used in a work environment.


You will learn the below in this course

  • What is active directory.

  • How to share folders.

  • What is office 365.

  • How to fix your resume.

  • What is windows 10 and how to troubleshoot it.

  • What is a ticketing system and how to get it for free.

  • How to unlock accounts and reset passwords on active directory

  • How to access a client with MFA 2 factor authentication

  • Exchange mailbox access.

  • How to give someone access to a calendar.

  • How to answer a phone call with a client.

  • How to remote into someone machine/pc.

  • How to troubleshoot hardware issues.

  • How to apply to jobs.

  • How to troubleshoot outlook issues.

  • How to troubleshoot mobile devices.

  • How to troubleshoot mac/android devices.

  • What is RSAT Tools?

  • How to fix an issue with a computer that fell off the domain

  • Who is this course for:

    This is for someone brand new starting out in the job market who has little to entry level skills. This is the perfect combination for someone who read the comptia a+ and wants to learn more about what you see on the job market. Reading the A+ and taking this course will make you well rounded.


    Who Should Take This Course

    "IT Support Technical Skills Helpdesk" is aimed at people who want a practical, structured introduction to development without paying full price for it. It's a solid fit if you're starting out in development and want a guided course rather than piecing tutorials together yourself, if you've tried free YouTube content on the topic and want something more organized, or if you already work in a related area and want a refresher you can finish at your own pace. Since enrollment happens on Udemy itself, you keep full access to view the lectures, download any provided resources, and revisit the material later — this isn't a stripped-down or time-limited version of the course.

    Why This Course Is Worth Taking

    Our take: this listing earns a spot on FreeWebCart because the coupon we verified actually brings the price to $0, not just a token discount, and the course carries a 4.802521/5 rating on Udemy. That combination — real reviews plus a working 100% OFF code — is what we look for before publishing a development course. It won't replace hands-on experience or a full degree program, but as a low-risk way to test whether development is worth pursuing further, or to pick up one specific skill, the free price tag makes it an easy yes while the coupon lasts.

    Pros & Cons

    👍 Pros

    • 100% free to enroll via this coupon (normally $19.99)
    • Lifetime access on Udemy once enrolled, even after the coupon expires
    • Rated 4.802521/5 by past students on Udemy
    • Self-paced — no fixed schedule or live sessions to attend

    👎 Cons

    • Coupon is time-limited and can expire before you enroll
    • No live instructor support — questions go through Udemy's Q&A, not us
    • Certificate is a Udemy completion certificate, not an accredited qualification

    Frequently Asked Questions

    Is "IT Support Technical Skills Helpdesk" really free?

    Yes — we verified a 100% OFF Udemy coupon for this development course before publishing it. Enroll directly on Udemy using the button below; no credit card is needed while the coupon is active.

    How long will this coupon last?

    Udemy coupons typically last 1–3 days or expire after roughly 1,000 enrollments, whichever comes first. If the price on Udemy no longer shows $0 when you click through, the coupon has expired since we last checked it.

    Do I keep access after the coupon expires?

    Yes. Once you enroll while the coupon is live, "IT Support Technical Skills Helpdesk" is yours to keep on Udemy — including any future updates the instructor makes — even after the coupon runs out.

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