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ServiceNow Event Management CIS-EM Practice Exams
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ServiceNow Event Management CIS-EM Practice Exams

Course Description

The ServiceNow Certified Implementation Specialist – Event Management (CIS-EM) certification validates your ability to configure, implement, and maintain the Event Management application on the ServiceNow platform. This course provides a complete set of practice exams that help you assess your knowledge, strengthen key skills, and build the confidence you need to pass the CIS-EM exam successfully.

Our practice tests are structured to align with the official CIS-EM exam blueprint and cover all major domains, including:

  • Event Management Fundamentals – understanding architecture, data flow, and key terminology.

  • Connector Configuration – integrating with monitoring tools to collect events.

  • Alert Management – configuring alert rules, priorities, and deduplication logic.

  • Incident Integration – creating and routing incidents based on alert criteria.

  • Operational Dashboards – setting up health dashboards for services and infrastructure.

  • CMDB Integration – associating alerts with CIs to provide better context.

  • Troubleshooting & Optimization – using logs, metrics, and best practices to ensure accurate event processing.

  • This course is ideal for ServiceNow administrators, implementation specialists, and ITOM professionals responsible for monitoring and responding to infrastructure events. A basic understanding of ServiceNow administration and familiarity with IT operations concepts (monitoring, alerting) is recommended.

    By completing these practice exams, you will gain hands-on familiarity with ServiceNow Event Management, improve your ability to manage service health proactively, and be fully prepared to pass the CIS-EM certification exam, enabling your organization to resolve incidents faster and maintain operational resilience.

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