4.39
19 reviews

Customer Service with ChatGPT: AI-Driven Customer Care

Strategies, Case Studies, and Practical Applications: Implementing AI-Powered ChatGPT for Seamless Customer Interactions
Instructor
Andrii Piatakha
Category
Business
Operations
4,864 Students enrolled
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Dive into the forefront of customer service and sales innovation with my intensive course on leveraging ChatGPT. Designed for forward-thinking professionals and businesses, this course begins with an exploration of ChatGPT’s evolution and capabilities, tracing its impact on customer interactions. You’ll uncover practical applications across diverse industries, from e-commerce giants streamlining customer queries to healthcare providers enhancing patient support. Through real-world case studies and interactive simulations, you’ll master the art of automating responses, handling intricate inquiries, and refining ChatGPT’s performance through advanced analytics.

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Throughout the course, you’ll learn to tailor ChatGPT to specific customer service needs, ensuring seamless integration into existing workflows. Practical exercises and role-playing scenarios will sharpen your ability to handle customer complaints, assist with product issues, and provide expert answers on services. We’ll dissect successful implementations in finance, healthcare, and beyond, offering insights into optimizing customer satisfaction and retention rates.

By the course’s end, you’ll emerge equipped to implement ChatGPT effectively, driving customer engagement, satisfaction, and ultimately, business success. Whether you’re a seasoned customer service professional seeking to revolutionize your approach or a business owner eager to stay ahead in a competitive market, this course empowers you to harness the full potential of AI-driven customer service and sales strategies with ChatGPT.

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Bonus Section
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You can view and review the lecture materials indefinitely, like an on-demand channel.
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Definitely! If you have an internet connection, courses on Udemy are available on any device at any time. If you don't have an internet connection, some instructors also let their students download course lectures. That's up to the instructor though, so make sure you get on their good side!
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Course details
Video 4 hours
Lectures 3
Certificate of Completion
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