Employee Experience Mastery: Boost Engagement & Retention

The “Employee Experience” course at Mike Pritula Academy is designed to help organizations transform into 5-star workplaces by enhancing every aspect of the employee journey. This comprehensive program provides practical tools and insights to create an exceptional environment from recruitment to alumni relations.

Course Highlights:

• In-Depth Curriculum: The course consists of six recorded lessons, each accompanied by practical homework assignments reviewed by Mike Pritula. Topics include auditing current employee experiences, optimizing recruitment and onboarding processes, enhancing development and recognition programs, and maintaining positive relationships with former employees.

• Flexible Learning: Participants can access one lesson per week, allowing for manageable learning alongside professional responsibilities.

• Interactive Support: Enrollees gain access to a dedicated Q&A chat to discuss topics, share experiences, and receive support from peers and the course facilitator.

• Certification: Upon successful completion of the course and assignments, participants receive a diploma, enhancing their professional credentials.

Course Program:

1. Understanding Employee Experience and Conducting Audits:

Learn about the three environments that shape employee experience, how to map the employee journey, and conduct effective audits through questionnaires.

2. Enhancing Experience During Job Search and Application:

Focus on optimizing company websites, refining the job application process, improving interview experiences, negotiating terms effectively, and facilitating decision-making for potential hires.

3. Optimizing Recruitment and Onboarding Phases:

Explore strategies for pre-employment communication, effective preboarding, creating impactful first days, and structuring comprehensive onboarding processes.

4. Fostering Development, Recognition, and Growth:

Delve into effective manager-employee interactions, performance management, fostering communication and collaboration, structuring compensation and benefits, and promoting employee development.

5. Managing Employee Experience During Offboarding:

Learn best practices for communication during dismissal, handling exit procedures, and providing recommendations.

6. Maintaining Relationships Post-Employment:

Discover methods to keep in touch with former employees, organize alumni meetings, encourage participation in company events, facilitate candidate referrals, and manage the return of former employees (boomerang employees).

Who Should Enroll:

This course is ideal for HR professionals, managers, and organizational leaders aiming to enhance their workplace environment and foster a positive, engaging experience for employees at all stages of their journey.

Benefits of the Course:

• Practical Tools: Gain ready-made templates and benchmarks to assess and improve employee experiences within your organization.

• Career Advancement: Developing expertise in employee experience management can lead to higher retention rates, increased employee satisfaction, and a stronger employer brand.

• Expert Instruction: Learn from Mike Pritula, an experienced HR leader who provides clear, practical insights applicable to real-world situations.

By enrolling in this course, participants will acquire the knowledge and skills necessary to create an exceptional employee experience, transforming their organization into a sought-after workplace.